Best AI Tools for Customer Support

91 tools ranked

Updated weekly

Guides & analysis

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91 AI Tools for Customer Support

Automate personalized client conversations to boost engagement and sales

Convert audio files into accurate, multi-language text transcripts

Generate on-brand customer support replies instantly from ticket context

Analyze customer feedback from multiple channels to reveal insights and improve experience

Unify and manage customer messages from multiple channels in one shared inbox

Analyze customer feedback to extract sentiment and opinion insights

Automate customer support ticket resolution for e-commerce at scale

Automate customer support with intelligent chatbots that reduce costs

Freshworks Customer Service Suite

Automate and unify customer support across channels with Freshworks Suite

Automate hotel guest messaging and booking across web and messaging channels

Automate customer support with intelligent conversational AI chatbots

Automate customer support with enterprise-grade voice assistants.

Create personalized e-commerce chatbots to boost customer engagement and sales

Build customizable chatbots without coding

Build conversational chatbots with drag-and-drop flows for lead capture and support

Automate sales workflows with an all-in-one CRM and communication platform

Perspective API

Detect and score toxic content in text to improve online conversations

Boost call center efficiency with real-time AI coaching and workflow automation

Yellow Messenger

Automate customer interactions with engaging chatbots

Transcribe audio and video to accurate text via real-time or batch API

LivePerson Conversational Cloud

Automate customer support with intelligent conversational chat solutions

Automate and manage workflows with customizable checklists

Unify and automate customer chats from web and messaging into one inbox

ModerateContent

Automate online content review to ensure safety and compliance

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